Portals · Borrower portal

Borrowers help themselves — balances, statements and requests online.

Fewer "what's my balance?" calls. Borrowers sign in to see their loan, download statements and send requests — and nothing changes until your staff approve it.

What borrowers can do

SeeBalance, next payment, schedule, payment history
DownloadStatements and shared documents
RequestA payout statement
RespondTo a renewal offer
ChangePayment method (with step-up verification)
UploadInsurance certificates and documents
How it works

Step by step

  1. Invite the borrowerFrom the loan or contact; they activate with a code.
  2. They sign in securelyPassword plus an emailed code.
  3. They self-serveBalances, statements and documents.
  4. Requests come to youInto the staff queue for approval.
Why it matters

What changes

  • Fewer routine calls
  • Requests tracked, not lost
  • A modern experience for borrowers

Used by

  • Borrowers
  • Servicing staff
What's included

Capabilities

Loan overview

Balance, payments and maturity.

Statements and documents

Only what you share.

Payout requests

Completed when the statement is issued.

Renewal responses

Against the terms the borrower saw.

Payment changes

Step-up verified and staff approved.

Your branding

Firm name and logo on sign-in.

FAQ

Questions about borrower portal

Can borrowers change anything directly?

No. Every request is reviewed and approved by staff before anything changes.

See your loan book in Amortivo.

A 30-minute walkthrough with your own scenarios — origination to investor payout.